Walk 'n' Talk: RISK COMMUNICATION
Real Risk Management | Walk ‘n’ Talk | Risk Communication
Author: Andrew Protheroe
All previous walk'n'talk video subjects have a common thread & linkage - communication.
Areas are noteworthy:
1. ISO High Level Structure (Clause 7.4)
2. ISO 31000 (Clause 6.2) risk management process (Communication & Consultation - many risks sit in a dusty risk register)
3. ISO 18788-Security (Communication = Operational comms - procedures, security team, military & civil authorities, medical emergencies & Risk comms = complaints/grievances, whistle blowing, media
4. Top Down v Bottom Up communication - Whilst we always push comms down, we must design our management system to formalise methods of enabling those on the ground to communicate risks upwards without fear of retribution.
PCR Take-a-ways
1 - George Bernard Shaw - ’The biggest problem with communication is the illusion it has taken place’
2 - Zeebrugge Ferry Disaster 1987, 193 deaths - one of a number of disasters leading to PIDA 1989 (whistle blowing act)
Thanks for reading & watching if you do
Stay Safe, Stay Healthy, Stay Productive.
Andrew Protheroe | Director Risk and Resilience
Email: ap@pcr-global.com
Tel: +44 (0)7792 575481
“Don’t trust it, TEST IT”
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