MENTAL HEALTH FIRST AID | Level 3
2 DAY COURSE
Introduction
This 14 hour Adult MHFA Qualsafe Level 3 course teaches adults how to provide Mental Health First Aid to friends, families and co-workers.
Mental Health First Aid is the help provided to a person who is developing a mental health problem, experiencing a worsening of an existing mental health problem, or in a mental health crisis. The first aid is given until the appropriate professional help is received or the crisis resolves
The objective of the qualification is to benefit the learner by educating them in common mental health problems related to work, such as stress, depression, anxiety and post-traumatic stress disorder.
As a participant, you will gain improved skills in how to actively listen and have a conversation, provide suggestions and empower an individual to make their own decisions on how best to provide assistance to them in difficult times.
The learner will also gain an understanding of the laws that apply to the workplace associated with mental health.
Credit: Qualsafe
Topics covered include…
Understanding mental health and its importance
The roles and responsibilities for mental health in the workplace
Importance of own wellbeing as a mental health first aider
Common mental health conditions, including: Work-related Stress, Anxiety, Depression, Post-traumatic stress disorder (PTSD), and Suicide.
Promoting positive mental health first aid in the workplace
Best practice for employers
Mental health first aid at work action plan
Appropriate coping strategies
How employers can provide support to employees in the workplace
Assisting those off work or returning to work
Procedures to support employees who are off work whilst experiencing poor mental health
Types of support available both locally and nationally
Identify what is meant by the terms:
Mental Health
Mental Health First Aid
What our wonderful Students say …
“Fantastic course very beneficial and informative for my role. Emma was fantastic able to deliver the course with much confidence which helped me further understand the subject matter. Thank you all.”
“Emma led the class where it needed to be and held all student interests I thought quite easily, passionate about the subject, and able to show relevance, and relate to all differing students, better course than other frameworks! ”
“Emma was amazing, she made us feel comfortable, she was clear and precise in her explanations. She was very considerate towards us in terms of if anyone felt the subjects in which we were covering may have an impact on them and took this into consideration.
Nice to have a trainer who is so knowledgeable in what they are teaching. Thank you so much Emma”
“Great Course delivered very well by Emma Wilkinson
Second course i’ve done with PCR Global, very professional company always go above and beyond to ensure things go well”
“Emma was an excellent tutor. confident, knowledgable, and very approachable. Emma is clearly passionate about this subject, and it really shows in her delivery. Thank you for a very informative course. It is the best MHFA I have ever done.”
Course Availability
Prices shown do not include VAT
** Sale prices apply only to clients who do not receive discounted rates **
Funding
Mental Health First Aid Qualsafe Level 3 has 70% funding available through the CITB Employer Network for registered companies for CITB Levy.
For more information contact our Training Team by emailing training@pcr-global.com or your local CITB customer engagement adviser.
Mental Health First Aid training courses will no longer be supported via CITB Employer Network from 8 January 2026.
8 - 9 Jan 2026